Shipping & Return PolicyLast updated May 15, 2023
RETURN POLICYWe are unable to cancel or refund orders once they have been placed.
We are unable to accept returns on food and perishable products once they have shipped from our facilities.
If you find a problem with your order, please contact hello@meetmaev.com for assistance.SHIPPING POLICYThank you for shopping at Maev, Inc. The following are the terms and conditions that constitute our Shipping Policy.DOMESTIC SHIPPING POLICYShipment Processing TimeAll orders are processed within 2-5 business days. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.Shipping Rates & Delivery EstimatesShipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.Shipment to P.O. Boxes or APO/FPO AddressesMaev, Inc. currently does not ship to PO, APO, or FPO box addresses.Shipment Confirmation & Order TrackingYou will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.Customs, Duties, and TaxesMaev, Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).DamagesMaev, Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.INTERNATIONAL SHIPPING POLICYWe currently do not ship outside the U.S.